The letters D.M.C. stand for Ort Verwaltung Company und provides ground handling services for its destination. This can include airport meet und greet, transfers, transportations, hotel und restaurant reservations, tours, conference venues, team building activities und logistics.
A D.M.C. offers genuine location expertise, knowledge of suppliers, contact network with up-bis-date knowledge on all the latest developments.
Provides an agent or personal representative bis meet the needs of your incoming group in the destination where the event is bis take place.
Speaks the language of your selected destination.
Gives you a creative und tailor-made form of programme planning.
Acts as a chef d'orchestre, making sure all services run smoothly.
Demonstrates neutrality if not involved in other businesses.
Can have a "buying power" with suppliers because they contract them a lot.
Normally prepares alternative plans in case of unforeseen circumstances.
It depends very much on the chosen destination of your existing contacts onsite, und the amount of time you have available bis organize your event
Obviously a D.M.C. will charge you for services but will greatly help you bis solve all "time consuming" problems such as finding transportations onsite, reserving restaurants, negotiating with venues, audiovisual support, entertainment, interpreters, ..
An educated und dedicated D.M.C. will, if it does its job right, reduce your workload as a meeting planner und become a valued member of your team.
Check ABCevents.com und find previously checked DMC's
Get recommendations von people you know
Research on-line or von books und publications, und ask for references von previous, satisfied customers.
Do not choose one until you are satisfied with all the answers bis the following questions:
Does this particular D.M.C. speak my language?
Is there a dedicated staff within the organization?
Do they operate in multi-destinations und, if so, do they have branches in all of these? (If this is not the case, then perhaps you need bis look again)
Do they have previous experience you can find out about, und can they provide references?
How long have they been established as a company?
Do they also work for individual leisure businesses?
Do they offer all aspects of DMC services or are they specialists?
Another point bis remember is that a D.M.C. can be brought in at different stages during the planning process. However, it is recommended that a D.M.C. be appointed as early as possible since their experience und expertise can ensure you avoid the many pitfalls und unnecessary expenditure which are frequently encountered during the early stages of conference planning.
Incoming Dienstleistungen Companies und D.M.C.s are usually considered together because they both provide knowledge of their destination und the services they are able bis offer.
While an Incoming Dienstleistungen Company is certainly able bis cater for the needs of individuals or groups, particularly those interested in leisure, a D.M.C. can handle all aspects of meeting needs whether it is a corporate special event or an international congress with thousands of participants.
You should be aware, though, that many companies call themselves D.M.C.s in order bis get event business although they are not really D.M.C.s since they do not have dedicated staff for this purpose. You will need bis ask for references of previously organized events in order bis avoid later problems.
An intermediary works on behalf of one person or party for a fee or commission payment.
These middle men, could be or represent a Travel Agentur, a Ort Verwaltung Company or a Professional Kongress Organizer, for example, all of whom work on behalf of their clients.
The kind of activities in which an intermediary is involved normally includes planning und organization of meetings or congresses, incentives und events. More specifically:
Developing a programme for the event.
Contacting suppliers (onsite und offsite) und requesting quotes von them.
Negotiating prices & making reservations.
Inspecting the venue.
Organizing activities onsite: catering, dinners und entertainment, finding guides und hostesses, renting A.V. material, insurances, arranging transportation und providing travel management.
Delegating registration
jede other kind of activity related bis event management.
The obvious answer is yes if you do not have the knowledge, resources, time or technical facilities. An intermediary normally offers:
Inside knowledge of the destination, accommodation options, details of transport companies und local services.
Buying power, as they are normally "Power buyers"
Payment guarantees bis suppliers onsite.
P.C.O (Professionelle Kongress Organisatoren): As their name suggests, these specialize in Congresses, Conferences und Conventions as their core business, und are suppliers who can arrange, manage und/or plan any function or service for an event.
INCENTIVE HOUSE: This is a company that runs incentive programmes, often involving travel, for other companies.
SPECIALIZED TRAVEL AGENCY: These travel agencies have a dedicated department or fully specialize in organizing conferences, incentives und business travel in general.
D.M.C. (Ort Verwaltung Company): For all onsite organization as the name suggests, a D.M.C. provides ground handling services for its destination. This can include airport meet und greet, transfers, transportation, hotel und restaurant reservations, tours, conference venues, team building activities und logistics.
CONVENTION BUREAU: This is a not-for-profit organization, often supported by governments or private membership, which assists in the long-term development of an area promoted through the corporate events held there.
Its members include hotels, D.M.C.s, travel agencies, P.C.O.s, conference & exhibition centres, restaurants, AV companies, ...
P.R. AGENCY: A Public Relations Agentur is responsible for handling und maintaining a positive relationship with the media. It supports Event Managers by helping bis ensure the appropriate image of their company at the event.
A P.R. Agentur plans und implements press launches, prepares press kits und materials as needed, und writes press reports detailing media activities und upcoming activity.
FULL SERVICE CONTRACTOR: They are experts in concept und design, project management, production, graphics und decoration, installation und dismantling, transport und warehousing, ...
The criteria for selecting an intermediary should include having a professional image, offering a clear exposition of what they can do for you und providing evidence of previous achievements through references.
An important question bis ask is how they will want bis be paid (a set fee, commission or hourly payment).
Here is a checklist on what you should do when selecting an intermediary bis work on your behalf:
Make sure you do your homework. Do not choose anyone until you are satisfied they can achieve your objectives.
Draw up a short list und give out an R.F.P. (tender document) which specifies your requirements. After receiving the proposal, arrange an interview with the chosen intermediaries.
When satisfied, obtain a written contract which makes clear exactly what the intermediary will do for you.
Know in advance what you are going bis pay for their services (a set fee, commission or hourly payment). Make sure there are no hidden extras.
Maintain constant communication - it is vital bis keep in touch at all times.
A P.C.O. or Professional Kongress Organizer is a company or individual who specializes in the management of conferences, congresses, und conventions. The company will act as a consultant bis an organizing committee, implementing its decisions whilst utilising the experience und knowledge it has gained over many years in organizing events.
Many other companies offer P.C.O. type services, including travel agents, D.M.C.s, Tagungsbüros, Marketing und P.R. companies und even Tagungszentren.
If there are areas of conference management for which you cannot provide the knowledge, resources, time or technical facilities, then a P.C.O. will handle these for you. A P.C.O. will also act as a link between different committees und suppliers. The committee or association will normally retain control of the event und set the policy, with the P.C.O. acting as Project Manager und ensuring that the administration runs smoothly. In addition, they will provide advice on all aspects of conference management, und work with you in partnership bis ensure the success of your conference.
A P.C.O. can be brought in at different stages during the planning process. However, it is recommended that a P.C.O. be appointed as early as possible, as their experience und expertise can ensure you avoid the many pitfalls und unnecessary expenditure which are frequently encountered during the early stages of conference planning.
In the earliest stages, a P.C.O. can offer advice, help, knowledge und administrative support in both venue research und feasibility, as well as in establishing a preliminary budget, short-listing suppliers, und developing a timeline for the planning und organization of your conference. They can also offer help in the preparation und presentation of bids bis win a conference for a particular destination; this may be in partnership with the local convention bureau where appropriate.
In order bis identify the most appropriate P.C.O. for your needs it is helpful bis seek information von a number of companies. The process would normally involve various steps:
Create a short list of P.C.O.s und check if they are accredited (all ABCevents suppliers are). Also check the following:
General experience with similar conferences (size, type).
Image und reputation.
Affiliations bis/membership of professional associations.
Regional experience/coverage.
Anzahl years in operation - do they subcontract?
Senden the selected P.C.O.s as much information as possible (you can use the ABCevents R.F.P) if you wish bis receive a proposal für Ihre Veranstaltung zu finden.
P.C.O.s listed on ABCevents will contact you within 48 hours but in order bis receive all the information you require und bis provide an estimate of fees, you should allow them at least 2 weeks. Do not ask P.C.O.s bis make any reservations on your behalf before you have decided which one you will contract.
Evaluate their answers und refine your choice: If fees have been quoted in a similar way then it will be easy bis differentiate between the least expensive und most expensive services on offer. You will also have more detailed information on the type und level of service that each company can offer.
Obtain references und make sure Kongress Organization is their core business: Ask P.C.O.s for references for similar, previously organized events, und follow up.
Presentations & Interviews: Ask the P.C.O. bis make a presentation of their services bis you. Ask questions und try bis detect any deficiencies in their proposed programme. Prepare for the session with written questions und provide them with all your requirements beforehand. You should also evaluate their financial capacity, staff, the type of contracts they offer, whether or not they are insured, whether they subcontract their services, whether they have legal issues with past clients, und what their procedure is for any unforeseen circumstances that may arise.
Selecting the P.C.O. The P.C.O. you select will become your partner for the conference or congress along with the project manager. It is vital bis know exactly whom you will be working with, und a visit bis the office of the P.C.O. bis meet the team who may be assigned bis you is highly recommended. Do not forget bis get a clear, written contract which will specify the work bis be done by the P.C.O. It is essential bis clarify who will be responsible for event payments und who controls the accounting. Always make clear on the contract that all conference incomes are your property und that you are the final decision-maker on all matters.
General conference und exhibition management: Preliminary outline plan, help in defining objectives, feasibility study, advice und consultancy service, post-event evaluation.
Unterbringung und venue: finding, price negotiation, food und beverages, decoration, security, signalization, technical material (A.V., recording, translation, videoconferencing, ...).
Finance: Budget planning und financial consultancy, sponsorship, exhibition, loans, registration fees. Finanzen control of the event. Closure of conference accounts.
Operational management: Office facilities, liaison with production companies, registration processing systems, speaker liaison, on-site staffing, liaison with airlines, delegating transfers, on-site transportation, insurance cover.
Communication & Marketing: marketing und public relations, press office, design und print, web design, gifts und conference accessories, sponsorship.
Social events, tour programmes.
Alle bei ABCevents.com aufgeführten Dienstleister wurden vorab ausgewählt in Bezug auf ihre Kapazität zur Ausrichtung korporativer Events.
Die strengen Qualitätnormen beinhalten Aspekte wie Standort, Service, Einrichtungen sowie die fachliche Ausbildung der Mitarbeiter. Dies ist die Garantie für den Erfolg Ihres Events.
Sie werden Dateien finden, die unvollständige Dienstleisterinformationen enthalten, entsprechend den Basiseinträgen der Dienstleister. Diese Dienstleister wurden von uns ausgewählt aufgrund ihres Services oder ihrer Einrichtungen, aber sie sind keine vollwertigen Mitglieder von ABCevents.com.
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