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idTipo di evento
1Concerto
2Conferenza
3Congresso/Convegno
4Corso/Seminario
5Esposizione/Fiera
6Cena di gala
7Incentive
8Meeting
9Presentazioni
10Lanci prodotto
11Eventi sportivi
12Eventi di lusso
13Golf
The letters D.M.C. stand per Destinazione Gestione aziendale Azienda e provides ground handling services per its destination. This can include airport meet e greet, transfers, transportations, hotel e restaurant reservations, tours, conference venues, team building activities e logistics.
  1. A D.M.C. offers genuine location expertise, knowledge of suppliers, contact network with up-a-date knowledge on all il latest developments.
  2. Provides an agent o personal representative a meet il needs of your incoming group in il destination where il evento is a take place.
  3. Speaks il language of your selected destination.
  4. Gives you a creative e tailor-made form of programme planning.
  5. Acts come chef d'orchestre, making sure all services run smoothly.
  6. Demonstrates neutrality if not involved in altro businesses.
  7. Can have a "buying power" with suppliers because they contract them a lot.
  8. Normally prepares alternative plans in case of unforeseen circumstances.
It depends very much on il chosen destination of your existing contacts onsite, e the amount of time you have available a organize your evento

Obviously a D.M.C. will charge you per services but will greatly help you a solve all "time consuming" problems such come finding transportations onsite, reserving restaurants, negotiating with venues, audiovisual support, entertainment, interpreters, ..

An educated e dedicated D.M.C. will, if it does its job right, reduce your workload come meeting planner e become a valued member of your team.

  1. Check ABCevents.com e find previously checked DMC
  2. Get recommendations da people you know
  3. Research on-line o da books e publications, e ask per references da previous, satisfied customers.

Do not choose one until you are satisfied with all il answers a il following questions:

  • Does this particular D.M.C. speak my language?
  • Is there a dedicated staff within il organization?
  • Do they operate in multi-destinations and, if so, do they have branches in all of these? (If this is not il case, then perhaps you need a look again)
  • Do they have previous experience you can find out about, e can they provide references?
  • How long have they been established come company?
  • Do they also work per individual leisure businesses?
  • Do they offer all aspects of DMC services o are they specialists?

Another point a remember is that a D.M.C. can be brought in at different stages during il planning process. However, it is recommended that un D.M.C. be appointed come early come possible since their experience e expertise can ensure you avoid il many pitfalls e unnecessary expenditure which are frequently encountered during il early stages of conference planning.

Incoming Servizi Companies e D.M.C.s are usually considered together because they both provide knowledge of their destination e the services they are able a offer.

While una Incoming Services Company is certainly able a cater per il needs of individuals o groups, particularly those interested in leisure, un D.M.C. can handle all aspects of meeting needs whether it is a corporate special evento o an international congress with thousands of participants.

You should be aware, though, that many companies call themselves D.M.C.s in order a get evento business although they are not really D.M.C.s since they do not have dedicated staff per this purpose. You will need a ask per references of previously organized eventi in order a avoid later problems.

An intermediary works on behalf of one person o party per a fee o commission payment.

These middle men, could be o represent a Agenzia Viaggi, a Destinazione Gestione aziendale Azienda o a Professional Congressi Organizer, per example, all of whom work on behalf of their clients.

The kind of activities in which an intermediary is involved normally includes planning e organization of meetings o congresses, incentives e eventi. Più specifically:

  • Developing a programme per il evento.
  • Contacting suppliers (onsite e offsite) e requesting quotes da them.
  • Negotiating prices e making reservations.
  • Inspecting il venue.
  • Organizing activities onsite: catering, dinners e entertainment, finding guides e hostesses, renting A.V. material, insurances, arranging transportation e providing travel management.
  • Delegating registration
  • Qualsiasi altro kind of activity related a evento management.
The obvious answer is yes if you do not have il knowledge, resources, time o technical facilities. An intermediary normally offers:
  • Inside knowledge of il destination, struttura options, details of transport companies e local services.
  • Buying power, come they are normally "Power buyers"
  • Payment guarantees a suppliers onsite.
P.C.O (Organizzatori congressuali professionisti): As their name suggests, these specialize in Congresses, Conferenze e Conventions come their core business, e are suppliers who can arrange, manage and/or plan qualsiasi function o service per an evento.

INCENTIVE HOUSE: This is a company that runs incentive programmes, often involving travel, per altro companies.

SPECIALIZED TRAVEL AGENCY: These travel agencies have a dedicated department o fully specialize in organizing conferences, incentives e business travel in general.

D.M.C. (Destinazione Gestione aziendale Azienda): For all onsite organization come il name suggests, un D.M.C. provides ground handling services per its destination. This can include airport meet e greet, transfers, transportation, hotel e restaurant reservations, tours, conference venues, team building activities e logistics.

(Più information about DMC)

CONVENTION BUREAU: This is a not-per-profit organization, often supported dei governments o private membership, which assists in il long-term development of an area promoted through il corporate eventi held there.

Its membri include hotels, D.M.C.s, travel agencies, P.C.O.s, conference e exhibition centres, restaurants, AV companies, ...

(Più information about Convention Bureaux)

P.R. AGENCY: A Public Relations Agenzia is responsible per handling e maintaining a positive relationship with il media. It supports Evento Managers dei helping a ensure il appropriate image of their company all'evento.

A P.R. Agenzia plans e implements press launches, prepares press kits e materials come needed, e writes press reports detailing media activities e upcoming activity.

FULL SERVICE CONTRACTOR: They are experts in concept e design, project management, production, graphics e decoration, installation e dismantling, transport e warehousing, ...

The criteria per selecting an intermediary should include having a professional image, offering a clear exposition of what they can do per you e providing evidence of previous achievements through references.

An important question a ask is how they will want a be paid (a set fee, commission o hourly payment).

Here is a checklist on what you should do when selecting an intermediary a work on your behalf:

  • Make sure you do your homework. Do not choose anyone until you are satisfied they can achieve your objectives.
  • Draw up a short list e give out an R.F.P. (tender document) which specifies your requirements. After receiving il proposal, arrange an interview with il chosen intermediaries.
  • When satisfied, obtain a written contract which makes clear exactly what il intermediary will do per you.
  • Know in advance what you are going a pay per their services (a set fee, commission o hourly payment). Make sure there are no hidden extras.
  • Maintain constant communication - it is vital a keep in touch at all times.
A P.C.O. o Professional Congressi Organizer is a company o individual who specializes in il management of conferences, congresses, e conventions. The company will act come consultant a an organizing committee, implementing its decisions whilst utilising il experience e knowledge it has gained over many years in organizing eventi.

Many altro companies offer P.C.O. type services, including travel agents, D.M.C.s, Convention Bureaux, Marketing e P.R. companies e even Centri Congressi.

If there are areas of conference management per which you cannot provide il knowledge, resources, time o technical facilities, then un P.C.O. will handle these per you. A P.C.O. will also act come link between different committees e suppliers. The committee o associazione will normally retain control of il evento e set il policy, with il P.C.O. acting come Project Manager e ensuring that il administration runs smoothly. In addition, they will provide advice on all aspects of conference management, e work with you in partnership a ensure il success of your conference.

A P.C.O. can be brought in at different stages during il planning process. However, it is recommended that un P.C.O. be appointed come early come possible, come their experience e expertise can ensure you avoid il many pitfalls e unnecessary expenditure which are frequently encountered during il early stages of conference planning.

In il earliest stages, un P.C.O. can offer advice, help, knowledge e administrative support in both venue research e feasibility, come well come in establishing a preliminary budget, short-listing suppliers, e developing a timeline per il planning e organization of your conference. They can also offer help in il preparation e presentation of bids a win a conference per a particular destination; this may be in partnership with il local convention bureau where appropriate.

In order a identify il most appropriate P.C.O. per your needs it is helpful a seek information da a number of companies. The process would normally involve various steps:
  1. Crea a short list of P.C.O.s e check if they are accredited (all ABCevents suppliers are). Also check il following:
    • General experience with similar conferences (size, type).
    • Image e reputation.
    • Affiliations a/membership of professional associations.
    • Regional experience/coverage.
    • Numero di years in operation - do they subcontract?
  2. Invia il selected P.C.O.s come much information come possible (you can use il ABCevents R.F.P) if you wish a receive a proposal per il tuo evento.

    P.C.O.s listed on ABCevents will contact you within 48 hours but in order a receive all il information you require e a provide an estimate of fees, you should allow them at least 2 weeks. Do not ask P.C.O.s a make qualsiasi reservations on your behalf before you have decided which one you will contract.

  3. Evaluate their answers e refine your choice: If fees have been quoted in a similar way then it will be easy a differentiate between il least expensive e most expensive services on offer. You will also have more detailed information on il type e level of service that each company can offer.
  4. Obtain references e make sure Congressi Organizzazione is their core business: Ask P.C.O.s per references per similar, previously organized eventi, e follow up.
  5. Presentazioni e Interviews: Ask il P.C.O. a make a presentation of their services a you. Ask questions e try a detect qualsiasi deficiencies in their proposed programme. Prepare per il session with written questions e provide them with all your requirements beforehand. You should also evaluate their financial capacity, staff, il type of contracts they offer, whether o not they are insured, whether they subcontract their services, whether they have legal issues with past clients, e what their procedure is per qualsiasi unforeseen circumstances that may arise.
  6. Selecting il P.C.O. The P.C.O. you select will become your partner per il conference o congress along with il project manager. It is vital a know exactly whom you will be working with, e a visit a il office of il P.C.O. a meet il team who may be assigned a you is highly recommended. Do not forget a get a clear, written contract which will specify il work a be done dei il P.C.O. It is essential a clarify who will be responsible per evento payments e who controls il accounting. Always make clear on il contract that all conference incomes are your property e that you are il final decision-maker on all matters.
  1. General conference e exhibition management: Preliminary outline plan, help in defining objectives, feasibility study, advice e consultancy service, post-evento evaluation.
  2. Strutture e venue: finding, price negotiation, food e beverages, decoration, security, signalization, technical material (A.V., recording, translation, videoconferencing, ...).
  3. Finance: Budget planning e financial consultancy, sponsorship, exhibition, loans, registration fees. Finanza control of il evento. Closure of conference accounts.
  4. Operational management: Office facilities, liaison with production companies, registration processing systems, speaker liaison, on-site staffing, liaison with airlines, delegating transfers, on-site transportation, insurance cover.
  5. Communication e Marketing: marketing e public relations, press office, design e stamparla, web design, gifts e conference accessories, sponsorship.
  6. Social eventi, tour programmes.
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