The letters D.M.C. stand para Empresas de Gestión de Destino y provides ground handling servicios para its destino. This can include airport meet y greet, transfers, transportations, hotel y restaurant reservations, tours, conference venues, team building actividades y logistics.
A D.M.C. offers genuine location expertise, knowledge de suppliers, contact network with arr-a-date knowledge on all the latest developments.
Provides an agent o personal representative a meet the needs de su incoming group en the destino where the evento is a take place.
Speaks the language de su selected destino.
Gives you a creative y tailor-made form de programme planificación.
Acts como chef d'orchestre, making sure all servicios run smoothly.
Demonstrates neutrality if not involved en other businesses.
Can have a "buying power" with suppliers because they contract them a lot.
Normally prepares alternative plans en case de unforeseen circumstances.
It depends very much on the chosen destino de su existing contacts in situ, y the amount de tiempo you have available a organize your evento
Obviously a D.M.C. will charge you para servicios but will greatly help you a solve all "tiempo consuming" problems such as finding transportations in situ, reserving restaurants, negotiating with venues, audiovisual support, entretenimiento, interpreters, ..
An educated y dedicated D.M.C. will, if it does its job right, reduce your workload como meeting planner y become a valued member de su team.
Check ABCevents.com y find previously checked DMC
Get recommendations desde people you know
Research on-line o desde books y publications, y ask para references desde anterior, satisfied customers.
Do not choose uno until you are satisfied with all the answers a the following questions:
Does este particular D.M.C. speak my language?
Is there a dedicated staff within the organización?
Do they operate en multi-destinations and, if so, do they have branches en all de these? (If este es not the case, then perhaps you need a look again)
Do they have anterior experience you can find out about, y can they provide references?
How long have they been established como company?
Do they also work para individual leisure businesses?
Do they offer all aspects de DMC servicios o are they specialists?
Another point a remember es that a D.M.C. can be brought en at different stages during the planificación process. However, it es recommended that a D.M.C. be appointed as early as possible since their experience y expertise can ensure you avoid the many pitfalls y unnecessary expenditure which are frequently encountered during the early stages de conference planificación.
Incoming Servicios Companies y D.M.C.s are usually considered together because they both provide knowledge de their destino y the servicios they are able a offer.
While un Receptivo es certainly able a cater para the needs de individuals o groups, particularly those interested en leisure, a D.M.C. can handle all aspects de meeting needs whether it es a corporate special evento o an international congress with thousands de participants.
You should be aware, though, that many companies call themselves D.M.C.s en order a get evento business although they are not really D.M.C.s since they do not have dedicated staff para este purpose. You will need a ask para references de previously organized eventos en order a avoid later problems.
Un intermediario works on behalf de uno persona o party para a fee o commission payment.
These middle men, could be o represent a Agencia de Viajes, a Empresas de Gestión de Destino o un Organizador Profesional de Congresos, por ejemplo, all de whom work on behalf de their clientes.
El tipo de actividades en las que un intermediario se involucra normalmente incluye planificación y organización de reuniones o congresos, incentivos y eventos. Más específicamente:
Desarrollar un programa para el evento.
Contactar con proveedores (in situ y offsite) y solicitar presupuesto.
Negociar precios y hacer reservas.
Inspección del lugar.
Organizing actividades in situ: catering, cenas y entretenimiento, buscar guías y hostesses, renting A.V. material, seguros, arranging transportation y providing travel management.
Cualquier otro tipo de de actividad relacionada con la gestión del evento.
La respuesta evidente es si si usted no tiene los conocimientos, recursos, tiempo o las facilidades técnicas. Un intermediario propone habitualmente:
Conocimientos internos del destino, alojamiento opciones, detalles de transport companies y servicios locales.
Fuerza de compra, ya que ellos son normalmente "Potentes compradores"
Garantías de pago a los proveedores in situ.
P.C.O (Organizadores Profesionales de Congresos): As their name suggests, these specialize en Congresos, Conferencias y Convenciones as their core business, y are suppliers who can arrange, manage and/or plan any function o service para an evento.
INCENTIVE HOUSE: This es a company that runs incentive programmes, often involving travel, para other companies.
SPECIALIZED TRAVEL AGENCY: These travel agencies have a dedicated department o fully specialize en organizing conferencias, incentivos y business travel en general.
D.M.C. (Empresas de Gestión de Destino): For all in situ organización as the name suggests, a D.M.C. provides ground handling servicios para its destino. This can include airport meet y greet, transfers, transportation, hotel y restaurant reservations, tours, conference venues, team building actividades y logistics.
CONVENTION BUREAU: This es a not-para-profit organización, often supported por governments o private membership, which assists en the long-term development de an area promoted through the corporate eventos held there.
Its miembros include hoteles, D.M.C.s, travel agencies, P.C.O.s, conference y exhibition centres, restaurants, AV companies, ...
P.R. AGENCY: A Public Relations Agencia es responsible para handling y maintaining a positive relationship with the media. It supports Evento Ejecutivos por helping a ensure the appropriate image de their company durante el evento.
A P.R. Agencia plans y implements press launches, prepares press kits y materials as needed, y writes press reports detailing media actividades y upcoming activity.
FULL SERVICE CONTRACTOR: They are experts en concept y design, project management, production, graphics y decoration, installation y dismantling, transport y warehousing, ...
The criteria para selecting an intermediary should include having a professional image, offering a clear exposition de what they can do para you y providing evidence de anterior achievements through references.
An important question a ask es how they will want a be paid (a set fee, commission o hourly payment).
Here es a checklist on what you should do when selecting an intermediary a work on your behalf:
Make sure you do your homework. Do not choose anyone until you are satisfied they can achieve your objectives.
Draw arr a short list y give out an R.F.P. (tender document) which specifies your requirements. After receiving the proposal, arrange an interview with the chosen intermediaries.
When satisfied, obtain a written contract which makes clear exactly what the intermediary will do para you.
Know en advance what you are going a pay para their servicios (a set fee, commission o hourly payment). Make sure there are no hidden extras.
Maintain constant communication - it es vital a keep en touch at all times.
A P.C.O. o Professional Congresos Organizer es a company o individual who specializes en the management de conferencias, congresos, y conventions. The company will act como consultant a an organizing committee, implementing its decisions whilst utilising the experience y knowledge it has gained over many years en organizing eventos.
Many other companies offer P.C.O. type servicios, including travel agents, D.M.C.s, Convention Bureaux, Marketing y P.R. companies y even Centros de Congresos.
If there are areas de conference management para which you cannot provide los conocimientos, recursos, tiempo o las facilidades técnicas, then un P.C.O. will handle these para you. A P.C.O. will also act como link between different committees y suppliers. The committee o asociación will normalmente retain control del evento y set the policy, with the P.C.O. acting as Project Manager y ensuring that the administration runs smoothly. In addition, they will provide advice on all aspects de conference management, y work with you en partnership a ensure the success de su conference.
A P.C.O. can be brought en at different stages during the planificación process. However, it es recommended that un P.C.O. be appointed as early as possible, as their experience y expertise can ensure you avoid the many pitfalls y unnecessary expenditure which are frequently encountered during the early stages de conference planificación.
In the earliest stages, un P.C.O. can offer advice, help, knowledge y administrative support en both venue research y feasibility, as well as en establishing a preliminary budget, short-listing suppliers, y developing a timeline para the planificación y organización de su conference. They can also offer help en the preparation y presentation de bids a win a conference para a particular destino; este may be en partnership with the local convention bureau where appropriate.
In order a identify the most appropriate P.C.O. para your needs it es helpful a seek information desde a number de companies. The process would normalmente involve various steps:
Create a short list de P.C.O.s y check if they are accredited (all ABCevents suppliers are). Also check the following:
General experience with similar conferencias (size, type).
Image y reputation.
Affiliations a/membership de professional associations.
Número de years en operation - do they subcontract?
Enviar the selected P.C.O.s as much information as possible (you can use the ABCevents R.F.P) if you wish a receive a proposal para su evento.
P.C.O.s listed on ABCevents will contact you within 48 hours but en order a receive all the information you require y a provide an estimate de fees, you should allow them at least 2 weeks. Do not ask P.C.O.s a make any reservations on your behalf before you have decided which uno you will contract.
Evaluate their answers y refine your choice: If fees have been quoted en a similar way then it will be easy a differentiate between the least expensive y most expensive servicios on offer. You will also have more detailed information on the type y level de service that each company can offer.
Obtain references y make sure Congresos Organización es their core business: Ask P.C.O.s para references para similar, previously organized eventos, y follow arr.
Presentaciones y Interviews: Ask the P.C.O. a make a presentation de their servicios a you. Ask questions y try a detect any deficiencies en their proposed programme. Prepare para the session with written questions y provide them with all your requirements beforehand. You should also evaluate their financial capacidad, staff, the type de contracts they offer, whether o not they are insured, whether they subcontract their servicios, whether they have legal issues with past clientes, y what their procedure es para any unforeseen circumstances that may arise.
Selecting the P.C.O. The P.C.O. you select will become your partner para the conference o congress along with the project manager. It es vital a know exactly whom you will be working with, y a visit a the office del P.C.O. a meet the team who may be assigned a you es highly recommended. Do not forget a get a clear, written contract which will specify the work a be done por the P.C.O. It es essential a clarify who will be responsible para evento payments y who controls the accounting. Always make clear on the contract that all conference incomes are your property y that you are the final decision-maker on all matters.
General conference y exhibition management: Preliminary outline plan, help en defining objectives, feasibility study, advice y consultancy service, post-evento evaluation.
Alojamiento y venue: finding, precio negotiation, food y beverages, decoration, security, signalization, technical material (A.V., recording, translation, videoconferencing, ...).
Finance: Presupuesto planificación y financial consultancy, sponsorship, exhibition, loans, registration fees. Financial control del evento. Closure de conference accounts.
Operational management: Office facilities, liaison with production companies, registration processing systems, speaker liaison, on-site staffing, liaison with airlines, delegating transfers, on-site transportation, insurance cover.
Communication y Marketing: marketing y public relations, press office, design y print, web design, gifts y conference accessories, sponsorship.
Social eventos, tour programmes.
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