The letters D.M.C. stand para Empresas de Gestión de Destino y provides ground handling servicios para its destino. This can include airport meet y greet, transfers, transportations, hotel y restaurant reservations, tours, conference venues, team building actividades y logistics.
A D.M.C. offers genuine location expertise, knowledge de suppliers, contact network with up-a-date knowledge on all the latest developments.
Provides an agent o personal representative a meet the needs de su incoming group in the destino where the evento is a take place.
Speaks the language de su selected destino.
Gives you a creative y tailor-made form de programme planificación.
Acts as a chef d'orchestre, making sure all servicios run smoothly.
Demonstrates neutrality if not involved in other businesses.
Can have a "buying power" with suppliers because they contract them a lot.
Normally prepares alternative plans in case de unforeseen circumstances.
It depends very much on the chosen destino de su existing contacts in situ, y the amount de tiempo you have available a organize your evento
Obviously a D.M.C. will charge you para servicios but will greatly help you a solve all "tiempo consuming" problems such as finding transportations in situ, reserving restaurants, negotiating with venues, audiovisual support, entretenimiento, interpreters, ..
An educated y dedicated D.M.C. will, if it does its job right, reduce your workload as a meeting planner y become a valued member de su team.
Check ABCevents.com y find previously checked DMC
Get recommendations desde people you know
Research on-line o desde books y publications, y ask para references desde anterior, satisfied customers.
Do not choose uno until you are satisfied with all the answers a the following questions:
Does this particular D.M.C. speak my language?
Is there a dedicated staff within the organización?
Do they operate in multi-destinations and, if so, do they have branches in all de these? (If this es not the case, then perhaps you need a look again)
Do they have anterior experience you can find out about, y can they provide references?
How long have they been established as a company?
Do they also work para individual leisure businesses?
Do they offer all aspects de DMC servicios o are they specialists?
Another point a remember es that a D.M.C. can be brought in at different stages during the planificación process. However, it es recommended that a D.M.C. be appointed as early as possible since their experience y expertise can ensure you avoid the many pitfalls y unnecessary expenditure which are frequently encountered during the early stages de conference planificación.
Incoming Servicios Companies y D.M.C.s are usually considered together because they both provide knowledge de their destino y the servicios they are able a offer.
While un Receptivo es certainly able a cater para the needs de individuals o groups, particularly those interested in leisure, a D.M.C. can handle all aspects de meeting needs whether it es a corporate special evento o an international congress with thousands de participants.
You should be aware, though, that many companies call themselves D.M.C.s in order a get evento business although they are not really D.M.C.s since they do not have dedicated staff para this purpose. You will need a ask para references de previously organized eventos in order a avoid later problems.
Un intermediario works on behalf de uno persona o party para a fee o commission payment.
These middle men, could be o represent a Agencia de Viajes, a Empresas de Gestión de Destino o un Organizador Profesional de Congresos, por ejemplo, all de whom work on behalf de their clientes.
El tipo de actividades en las que un intermediario se involucra normalmente incluye planificación y organización de reuniones o congresos, incentivos y eventos. Más específicamente:
Desarrollar un programa para el evento.
Contactar con proveedores (in situ y offsite) y solicitar presupuesto.
Negociar precios y hacer reservas.
Inspección del lugar.
Organizing actividades in situ: catering, cenas y entretenimiento, buscar guías y hostesses, renting A.V. material, seguros, arranging transportation y providing travel management.
Delegating registration
Cualquier otro tipo de de actividad relacionada con la gestión del evento.
La respuesta evidente es si si usted no tiene los conocimientos, recursos, tiempo o las facilidades técnicas. Un intermediario propone habitualmente:
Conocimientos internos del destino, alojamiento opciones, detalles de compañías de transporte y servicios locales.
Fuerza de compra, ya que ellos son normalmente "Potentes compradores"
Garantías de pago a los proveedores in situ.
P.C.O (Organizadores Profesionales de Congresos): As their name suggests, these specialize in Congresos, Conferencias y Convenciones as their core business, y are suppliers who can arrange, manage and/or plan any function o service para an evento.
INCENTIVE HOUSE: This es a company that runs incentive programmes, often involving travel, para other companies.
SPECIALIZED TRAVEL AGENCY: These travel agencies have a dedicated department o fully specialize in organizing conferences, incentivos y business travel in general.
D.M.C. (Empresas de Gestión de Destino): For all in situ organización as the name suggests, a D.M.C. provides ground handling servicios para its destino. This can include airport meet y greet, transfers, transportation, hotel y restaurant reservations, tours, conference venues, team building actividades y logistics.
CONVENTION BUREAU: This es a not-para-profit organización, often supported by governments o private membership, which assists in the long-term development de an area promoted through the corporate eventos held there.
Its miembros include hoteles, D.M.C.s, travel agencies, P.C.O.s, conference y exhibition centres, restaurants, AV companies, ...
P.R. AGENCY: A Public Relations Agencia es responsible para handling y maintaining a positive relationship with the media. It supports Evento Ejecutivos by helping a ensure the appropriate image de their company at the evento.
A P.R. Agencia plans y implements press launches, prepares press kits y materials as needed, y writes press reports detailing media actividades y upcoming activity.
FULL SERVICE CONTRACTOR: They are experts in concept y design, project management, production, graphics y decoration, installation y dismantling, transport y warehousing, ...
The criteria para selecting an intermediary should include having a professional image, offering a clear exposition de what they can do para you y providing evidence de anterior achievements through references.
An important question a ask es how they will want a be paid (a set fee, commission o hourly payment).
Here es a checklist on what you should do when selecting an intermediary a work on your behalf:
Make sure you do your homework. Do not choose anyone until you are satisfied they can achieve your objectives.
Draw up a short list y give out an R.F.P. (tender document) which specifies your requirements. After receiving the proposal, arrange an interview with the chosen intermediaries.
When satisfied, obtain a written contract which makes clear exactly what the intermediary will do para you.
Know in advance what you are going a pay para their servicios (a set fee, commission o hourly payment). Make sure there are no hidden extras.
Maintain constant communication - it es vital a keep in touch at all times.
A P.C.O. o Professional Congresos Organizer es a company o individual who specializes in the management de conferences, congresos, y conventions. The company will act as a consultant a an organizing committee, implementing its decisions whilst utilising the experience y knowledge it has gained over many years in organizing eventos.
Many other companies offer P.C.O. type servicios, including travel agents, D.M.C.s, Convención Bureaux, Marketing y P.R. companies y even Centros de Congresos.
If there are areas de conference management para which you cannot provide los conocimientos, recursos, tiempo o las facilidades técnicas, then un P.C.O. will handle these para you. A P.C.O. will also act as a link between different committees y suppliers. The committee o association will normalmente retain control del evento y set the policy, with the P.C.O. acting as Project Manager y ensuring that the administration runs smoothly. In addition, they will provide advice on all aspects de conference management, y work with you in partnership a ensure the success de su conference.
A P.C.O. can be brought in at different stages during the planificación process. However, it es recommended that un P.C.O. be appointed as early as possible, as their experience y expertise can ensure you avoid the many pitfalls y unnecessary expenditure which are frequently encountered during the early stages de conference planificación.
In the earliest stages, un P.C.O. can offer advice, help, knowledge y administrative support in both venue research y feasibility, as well as in establishing a preliminary budget, short-listing suppliers, y developing a timeline para the planificación y organización de su conference. They can also offer help in the preparation y presentation de bids a win a conference para a particular destino; this may be in partnership with the local convention bureau where appropriate.
In order a identify the most appropriate P.C.O. para your needs it es helpful a seek information desde a number de companies. The process would normalmente involve various steps:
Create a short list de P.C.O.s y check if they are accredited (all ABCevents suppliers are). Also check the following:
General experience with similar conferences (size, type).
Image y reputation.
Affiliations a/membership de professional associations.
Regional experience/coverage.
Número de years in operation - do they subcontract?
Enviar the selected P.C.O.s as much information as possible (you can use the ABCevents R.F.P) if you wish a receive a proposal para su evento.
P.C.O.s listed on ABCevents will contact you within 48 hours but in order a receive all the information you require y a provide an estimate de fees, you should allow them at least 2 weeks. Do not ask P.C.O.s a make any reservations on your behalf before you have decided which uno you will contract.
Evaluate their answers y refine your choice: If fees have been quoted in a similar way then it will be easy a differentiate between the least expensive y most expensive servicios on offer. You will also have more detailed information on the type y level de service that each company can offer.
Obtain references y make sure Congresos Organización es their core business: Ask P.C.O.s para references para similar, previously organized eventos, y follow up.
Presentaciones y Interviews: Ask the P.C.O. a make a presentation de their servicios a you. Ask questions y try a detect any deficiencies in their proposed programme. Prepare para the session with written questions y provide them with all your requirements beforehand. You should also evaluate their financial capacidad, staff, the type de contracts they offer, whether o not they are insured, whether they subcontract their servicios, whether they have legal issues with past clientes, y what their procedure es para any unforeseen circumstances that may arise.
Selecting the P.C.O. The P.C.O. you select will become your partner para the conference o congress along with the project manager. It es vital a know exactly whom you will be working with, y a visit a the office del P.C.O. a meet the team who may be assigned a you es highly recommended. Do not forget a get a clear, written contract which will specify the work a be done by the P.C.O. It es essential a clarify who will be responsible para evento payments y who controls the accounting. Always make clear on the contract that all conference incomes are your property y that you are the final decision-maker on all matters.
General conference y exhibition management: Preliminary outline plan, help in defining objectives, feasibility study, advice y consultancy service, post-evento evaluation.
Alojamiento y venue: finding, precio negotiation, food y beverages, decoration, security, signalization, technical material (A.V., recording, translation, videoconferencing, ...).
Finance: Presupuesto planificación y financial consultancy, sponsorship, exhibition, loans, registration fees. Financial control del evento. Closure de conference accounts.
Operational management: Office facilities, liaison with production companies, registration processing systems, speaker liaison, on-site staffing, liaison with airlines, delegating transfers, on-site transportation, insurance cover.
Communication y Marketing: marketing y public relations, press office, design y print, web design, gifts y conference accessories, sponsorship.
Social eventos, tour programmes.
Todos los proveedores listados en ABCevents.com han sido previamente seleccionados en función de su capacidad para alojar eventos de empresas profesionales.
Los rigurosos estándares de calidad exigidos en cuanto a ubicación, servicio, instalaciones y profesionalidad del personal son las garantías de éxito de su evento.
Puede encontrar proveedores con información básica o incompleta: Han sido seleccionados por sus servicios y/o instalaciones pero no son todavía miembros de ABCevents.com.
